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JENNIFER DOYLE

17 Feb, 2012 04:13 PM via web

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Hi Guys,

Not sure what happened to my customer 9059942314 but it's also attached to 9058711870....not the same customer

Help!!!

jenn

1. Support Staff 2 Posted by RANDY SOULE on 17 Feb, 2012 06:18 PM

   

   Hi

   Customer # 9059942314

   Has head office # 9058711870

   That is why they are attached.

   Change head office number on 9059942314 to 9059942314

   Regards
   Randy

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2. 3 Posted by JENNIFER DOYLE on 17 Feb, 2012 07:05 PM

   

   Thank you...done and worked like a charm

   Have a good weekend!!

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3. 4 Posted by JENNIFER DOYLE on 20 Feb, 2012 08:26 PM

   

   Hi Randy,

   It fixed the problem for the actual customer but not the invoice I did. Invoice # 70059 is still appearing on both numbers but the actual outstanding is showing up on 9058711870 when it should be under 9059942314

   Thanks

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4. Support Staff 5 Posted by RANDY SOULE on 20 Feb, 2012 10:07 PM

   

   Try it now

   Regards
   Randy

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5. 6 Posted by JENNIFER DOYLE on 21 Feb, 2012 02:49 PM

   

   Works perfect....thank you

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6. RANDY SOULE closed this discussion on 25 Feb, 2012 06:48 PM.

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